How we keep your enquiry data secure and GDPR-compliant
Summary: When you submit an enquiry we collect only the information needed to match your business (typically for loans of £10,000 and above), transmit it over TLS/HTTPS, store it encrypted, limit who can see it, and share it only with vetted partners under contractual Data Processing Agreements. You retain full GDPR rights (access, rectification, erasure, objection) and can contact privacy@ukbusinessloans.co at any time. Ready to check eligibility? Get Quote Now — the short enquiry is not a loan application but helps us match you to suitable lenders and brokers.
At a glance
- We are an introducer that connects businesses with lenders and brokers — we do not lend.
- We collect minimal information (business name, contact, loan amount, sector) necessary to match you.
- Form submissions are encrypted in transit (HTTPS/TLS) and stored securely with encryption at rest.
- We share enquiries only with vetted partners under contract and with data use limits.
- You have GDPR rights — access, correct, erase or object — and a clear route to exercise them.
- Free Eligibility Check — quick, no-obligation, and does not affect your credit score.
Who we are and what role we play
UK Business Loans is a specialist introducer that helps UK companies find suitable business finance solutions. We don’t provide credit ourselves — we pass enquiries to lenders and brokers who may contact you with quotes and next steps. Because we act as the initial controller of your enquiry data, we explain clearly how we collect, use and share it so you can decide whether to proceed.
If you’re exploring options such as business loans, our matching process makes it fast to see likely solutions without filling dozens of separate forms — learn more on our business loans page.
The legal basis for processing your data
Under UK data protection law we rely on one or more lawful bases to process your information:
- Contractual / legitimate interest: To match your enquiry to lenders and brokers and to take steps you request (legitimate interest in delivering the matching service).
- Consent: Where we ask to send marketing or share data for promotional purposes we will request clear, opt-in consent which you can withdraw at any time.
We explain the legal basis on the enquiry form and in our Privacy Policy so you know why each field is requested and who may receive it.
What data we collect and why
We follow the data minimisation principle: only the information necessary to make an appropriate match is requested.
- Required: Business name, company registration (if applicable), contact name, email, phone, loan amount required, sector, location.
- Optional / where helpful: Annual turnover, years trading, existing finance details, and uploaded documents you choose to provide (e.g., management accounts).
We do not require bank login credentials and we advise against sharing unnecessary sensitive details until you have a secure, direct agreement with a chosen lender or broker.
How we secure your data — technical and organisational measures
Transmission & storage security
All form submissions are sent over TLS/HTTPS (TLS 1.2+). Data at rest is protected using industry-standard encryption (for example AES‑256 where supported). Backups are encrypted and stored securely.
Access control & staff safeguards
Access to enquiry data is strictly limited: role-based permissions, least-privilege principles and multi-factor authentication protect staff and partner access. Staff complete background checks and regular data protection training.
Infrastructure & monitoring
We use secure hosting with firewalls, intrusion detection, regular patching, vulnerability scanning and scheduled penetration tests. Audit logs and access trails help us investigate and respond to incidents.
Third-party processors
CRMs, email providers and analytics tools are assessed before use. We sign Data Processing Agreements (DPAs) that require processors to meet security standards and to process data only on our instructions.
Operational minimisation
Where possible we pseudonymise or redact personal data in internal systems, and we avoid storing sensitive documents unless necessary for a prospective lender to assess an application.
Example trust signal you’ll see near the form: padlock icon + short note “Secure form — data encrypted in transit and at rest.”
Your rights under GDPR — what you can do and how we help
You have statutory rights. Here’s how they work and how to exercise them:
- Right of access: Request a copy of personal data we hold.
- Rectification: Ask us to correct inaccurate or incomplete data.
- Erasure: Request deletion where there is no overriding legal reason to retain data.
- Restriction & objection: Request restricted processing or object to processing based on legitimate interests.
- Data portability: Request your data in a structured, machine-readable format.
To make any request contact: privacy@ukbusinessloans.co. We aim to respond within one month and will notify you if any lawful extension is needed. If you remain unsatisfied you can complain to the Information Commissioner’s Office (ICO).
If you want us to remove your data now, email privacy@ukbusinessloans.co — or if you prefer to proceed to get matched, start a Free Eligibility Check.
Retention policy — how long we keep your enquiry
Typical retention timelines:
- Enquiries that do not proceed: retained up to 12 months to allow matching and fraud prevention, then deleted or anonymised.
- Enquiries that progress to an application or where contractual records are needed: retained up to 6 years for business records, audits and potential disputes.
- Legal holds: retained for longer if required by law.
Deletion is performed securely; where deletion is impractical we anonymise the records.
Data breaches & what we’ll do
We maintain a breach response plan. If a notifiable personal data breach occurs we will:
- Contain and assess the breach.
- Notify the ICO within 72 hours if required by law.
- Inform affected individuals when the breach is likely to result in a high risk to their rights and freedoms, explaining steps taken and mitigation measures.
Notifications will be via email and/or phone, with advice on what affected parties should do (for example, change passwords or monitor communications).
International transfers
Most processing happens within the UK. If data is transferred outside the UK/EU we ensure adequate protection via adequacy decisions or Standard Contractual Clauses (SCCs) and technical safeguards such as encryption.
How to submit safely — tips for users
- Complete only the minimum fields on the quick enquiry.
- Avoid uploading sensitive documents until you have agreed secure transfer with a lender or broker.
- Check for the HTTPS padlock when uploading documents or entering personal data.
- Questions? Email privacy@ukbusinessloans.co or call the number on our Contact page.
How we approve & audit our lender and broker partners
Before sharing data we run due diligence checks (reputation checks, security questionnaires and reference checks). Partners must sign agreements covering permitted uses, security standards and breach notification. We periodically review partner performance and can remove partners who fail to meet our expectations.
Sample privacy notice & consent text for the enquiry form (copy-ready)
Privacy snippet (under form): UK Business Loans will use this information to match you with suitable lenders and brokers. We share details only with approved partners under contract. See our full Privacy Policy.
Consent checkbox (required): “I confirm I am authorised to provide this business information and agree that UK Business Loans may share my details with selected lenders and brokers to obtain quotes. I understand my data will be processed in line with the Privacy Policy.”
Marketing checkbox (optional): “I would like to receive marketing and offers by email/phone (optional).” (Do not pre-tick.)
FAQs
Will submitting an enquiry affect my credit score?
No — filling our enquiry is not a credit application. Lenders or brokers may run credit checks later with your permission.
Who will contact me after I submit?
A small selection of lenders or brokers that match your needs will contact you by phone or email to discuss options and provide quotes.
Can I stop a lender from contacting me?
Yes. Reply to the contacting organisation to ask them to stop, or email privacy@ukbusinessloans.co and we will remove your details from further matching.
Are your partners vetted?
Yes. Partners go through due diligence and must meet contractual security and conduct commitments. We periodically review partner compliance.
How do I withdraw consent or request deletion?
Email privacy@ukbusinessloans.co with the subject “Data deletion request” and we will process this in line with legal requirements, usually within one month.
Ready to check eligibility?
Our short enquiry takes around two minutes and helps us match your business with lenders and brokers who can provide quotes for loans of £10,000 and above. It’s free and no obligation. Get Quote Now — we’ll match you to the best providers and they’ll contact you directly with options.
If you have a privacy question first, email privacy@ukbusinessloans.co.
– How does UK Business Loans work?
UK Business Loans is a free introducer that matches your quick online enquiry to trusted UK lenders and brokers (we don’t lend or give advice) so you can compare business loan options.
– Will submitting an enquiry affect my business credit score?
No — submitting an enquiry is not a credit application and will not affect your credit score unless you later give permission for a lender to run a check.
– What loan amounts can I request through UK Business Loans?
Our partners typically handle business loans from around £10,000 up to multi‑million-pound facilities depending on the lender and product.
– How quickly will lenders or brokers contact me after I submit an enquiry?
You can normally expect a call or email from suitable lenders or brokers within hours, though response times vary by partner.
– Can start‑ups or businesses with bad credit get matched to lenders?
Yes — we work with lenders and brokers who specialise in start‑ups and in businesses with imperfect credit histories to find appropriate options.
– What information do I need to provide to get a quote?
The short enquiry asks for minimal details such as business name, contact details, loan amount, sector and location, with optional fields like turnover and trading history to improve matches.
– Are the lenders and brokers you share my data with vetted and regulated?
Yes — partners are pre‑approved via due diligence, contractual Data Processing Agreements and are expected to follow FCA guidelines and our security standards.
– Is my enquiry secure and GDPR‑compliant?
Yes — form submissions use TLS/HTTPS, data is encrypted at rest, shared only with vetted partners, and you can exercise GDPR rights (access, rectification, erasure) via privacy@ukbusinessloans.co.
– Does it cost anything to use UK Business Loans?
No — using UK Business Loans to get matched and receive quotes is free and no obligation, though individual lenders may charge fees which they will disclose.
– How long does it take to receive funds after accepting a loan offer?
Timescales depend on the lender and product and can range from a few days to several weeks based on underwriting, documentation and any security requirements.
